How will my order be delivered?
Inside Hungary, your goods will arrive via the courier service GLS for HUF 990.
We also deliver internationally. If you choose international delivery, please let us know via email, because the courier service we use (DPD or FedEx) will depend on the destination country.
You can also choose pick up your items in person from one of our shops at the Gellért Thermal Bath or at the Széchenyi Thermal Bath. Naturally, you can try on your suit at one of these shops, and exchange the product for a different size.
What should I do if the swimwear I ordered is the wrong size?
Please take care when trying on your new swimwear, so that you do not damage it in case it is too small. If you feel like the product’s size is not right for you, simply send it back to us or bring it back in person, and choose a different size. If you decide that you do not want the product at all, we will return your money, provided that you have only tried on the swimwear and have not actually used it.
What if I am not happy with my product?
Every PELSO product is made of premium materials, with attentive handwork, and we thoroughly inspect every piece of clothing before packaging them. If, despite all of this, you find a problem with the product, then first of all, let us apologize for the inconvenience! In such a case, feel free to get in touch with us through any of our contact channels to discuss what would be the most convenient for you: to exchange the faulty product, or to give you back the purchase price. You can find all the details about warranty claims in Section 8 of our General Terms and Conditions.