FAQ

In Budapest, you can try on our swimwear in our shops located in the Széchenyi Spa and the Gellért Spa, as well as in the PELSO Showroom in District V. Come visit us, and we will help you choose the most appropriate model and size. You can find out more about the addresses and the opening hours here: Shops and Showroom.
Our Size Chart helps you find the right size – use a tape measure for accurate results! Don’t worry if your bust and hips fall into different size ranges: you can mix and match different sizes for the two for just HUF 3,000 extra.
Our one-piece swimsuits are designed for a height of 168 to 178cm (5′6″ to 5′10″). If your bust and hip sizes are more than two sizes apart (e.g., XL bottom, M top) then we do not recommend a one-piece suit. However, the material we use is flexible enough that a difference of only one size range (e.g., M and L) can still look great! To find your exact size for a PELSO swimsuit, make use of our Size Chart.
Beautiful people come in all shapes and sizes, so we make it possible to mix and match tops and bottoms. To do so, look for the different sizes section on the product page. If you do choose to match different sizes, we charge an extra HUF 2,990 – the cost for us to find a pair for the lonely pieces left behind.
As a swimsuit brand from Hungary, a country with a rich spa culture, this was an important consideration for us. Therefore, we chose materials with high levels of protection from UV radiation (UPF 50+) and chlorine, which means you can feel free to wear them around in spas or baths, without any second thoughts.
The closures on our swimsuits, such as the clasps, hooks and zippers are all high-quality products specially designed for swimwear. You can get into the water with them without a worry – they will never get rusty!
When designing PELSO swimwear, we always pay attention to creating products that are practical. Many of our swimsuits have a variable design and can be worn in multiple ways, and therefore have configurations better suited for sunbathing or drinking cocktails, but if you re-buckle or re-tie their straps then you can feel free to splash around in the water too!
Like most delicate clothes, our swimwear aren’t fans of rough twists and turns. PELSO products remain good as new for many years if you hand-wash them in lukewarm water and you avoid chlorine-based detergents. You can find more details under the Product Care tab.
Our webshop offers several ways for you to pay for the purchased products:

  • Safe online payment using your debit card via the Barion payment system.
  • You can send the purchase price directly to our bank account via wire transfer. Our bank account is with OTP Bank, account number 11701004-20235118 (IBAN: HU23117010042023511800000000).
  • Cash on delivery, by paying the messenger at the time of receiving the product (this method is only available in Hungary).
  • If you choose personal pickup, you can pay for the product at the pickup point in cash (at the Spa Shops in Széchenyi Spa and in Gellért Spa). You can also use a debit card at the the Gellért Spa Shop.
Inside Hungary, your goods will arrive via the courier service GLS for HUF 990. We also deliver internationally. If you choose international delivery, please let us know via email, because the courier service we use (DPD or FedEx) will depend on the destination country. You can also choose pick up your items in person from one of our shops at the Gellért Thermal Bath or at the Széchenyi Thermal Bath. Naturally, you can try on your suit at one of these shops, and exchange the product for a different size.
Please take care when trying on your new swimwear, so that you do not damage it in case it is too small. If you feel like the product’s size is not right for you, simply send it back to us or bring it back in person, and choose a different size. If you decide that you do not want the product at all, we will return your money, provided that you have only tried on the swimwear and have not actually used it.
Every PELSO product is made of premium materials, with attentive handwork, and we thoroughly inspect every piece of clothing before packaging them. If, despite all of this, you find a problem with the product, then first of all, let us apologize for the inconvenience! In such a case, feel free to get in touch with us through any of our contact channels to discuss what would be the most convenient for you: to exchange the faulty product, or to give you back the purchase price. You can find all the details about warranty claims in Section 8 of our General Terms and Conditions.